<![CDATA[Quanta U.S., Inc.: jobboards]]> https://JOBS.USQUANTA.COM/ en-us <![CDATA[Quality Senior Manager]]> Our client, a global leader in international specialty food manufacturing, is seeking a Senior Quality Manager to lead quality and food safety programs across multiple U.S. manufacturing sites. This organization is internationally recognized for its commitment to product excellence, innovation, and high-quality ingredients, with a strong presence across global markets.

Reporting to senior leadership, the Senior Quality Manager will play a critical role in ensuring regulatory compliance, strengthening food safety systems, and driving continuous improvement across operations. This is a hands-on leadership role for an experienced quality professional with multi-site food manufacturing experience.
Key Responsibilities

  • Lead, mentor, and develop Quality teams across multiple manufacturing locations

  • Serve as HACCP Coordinator and Team Leader, ensuring food safety programs are robust and compliant

  • Own and continuously improve the Quality Management System, including policies, procedures, and documentation

  • Ensure compliance with FDA, USDA, GMP, HACCP, and internal food safety standards

  • Manage food safety and quality certifications, including GFSI, BRC, Organic, Non-GMO, and customer-specific programs

  • Plan and lead internal and external audits; drive corrective and preventive actions

  • Oversee internal laboratories, environmental monitoring, pest control, and testing programs

  • Manage finished product positive release and hold/release processes for raw materials, WIP, and finished goods

  • Analyze quality data, KPIs, complaints, and non-conformances to identify trends and improvement opportunities

  • Partner cross-functionally with Operations, R&D, Regulatory, and Sanitation teams to support operational excellence and new product initiatives
Qualifications

  • Bachelor’s or Master’s degree in Food Science, Microbiology, or related field

  • 5–10 years of Quality Management experience in food manufacturing, ideally with multi-site oversight

  • Strong knowledge of FDA, USDA, GMP, HACCP, and food safety regulations

  • Experience managing GFSI, BRC, Organic, Non-GMO, or similar certification programs

  • Proven leadership experience with the ability to develop and manage teams

  • Strong analytical, problem-solving, and communication skills

  • Ability to manage multiple priorities in a fast-paced manufacturing environment

  • Fluency in Italian required
What’s Offered

  • Competitive base salary

  • Comprehensive benefits package

  • Leadership opportunity within a global, growth-oriented food organization
]]> Tue, 20 Jan 2026 00:00:00 EST 0 <![CDATA[Store Manager - NYC]]> About Our Client

Our Client is a modern Italian heritage confectionery & gelato house known for premium ingredients, small-batch production, and beautifully presented boutique stores. With a growing U.S. footprint and a strong international presence, the brand blends food service, retail, and in-store production to deliver an elevated guest experience. The culture rewards ownership, craftsmanship, and hands-on leadership—ideal for builders who love being close to the operation and the customer.

 

The Role (Your Mission)

As Store Manager, you own people, product, and performance for a flagship-caliber boutique that combines retail, café/food service, and light production (e.g., gelato prep, case set-up). You are a working leader: most weeks you spend ~80% on the floor—opening/closing, supporting the operations of the store, leading service, and coaching in the moment— while effectively managing communication, scheduling, inventory, and key performance metrics.

High performers in this role typically build a successor and, after ~18–24 months of strong results, are considered for multi-unit leadership, subject to performance and nationwide mobility of candidate.

 

What You’ll Do

Lead the Business:
  • Own KPIs (sales, labor, COGS, and customer experience and team member management); build weekly action plans from results.
  • Use a deployment model to schedule roles by hour, integrating yourself as needed.
  • Maintain food safety & QA standards; manage receiving, storage, rotation, production logs, and daily case presentation.

Lead the Team:
  • Recruit, train, and develop a bench (ASMs, Shift Leads); coach with clarity, consistency, and empathy.
  • Set standards on the floor: live the service model, coach in real time, address issues early, and recognize excellence often.
  • Foster a culture of excellence and accountability—clear goals, fair schedules, and follow-through.

Delight the Guest:
  • Be the brand champion: product storytelling, sampling, seasonal launches, and immaculate visual standards.
  • Solve problems calmly—service recovery, staffing gaps, inventory surprises—while keeping the team confident and focused.

 

What Great Looks Like (Top 5 Characteristics)
  1. Entrepreneurial Mindset -Thinks like an owner: proactive, resourceful, and accountable. Comfortable making decisions without layers of corporate support. Sees challenges as opportunities to innovate and improve.
  2. Operational Agility - Can juggle food service, retail, and production — often simultaneously. Thrives in fast-paced, high-pressure environments. Strong time management and prioritization skills.
  3. Leadership & Team Building - Builds trust and motivates teams through example and empathy. Knows how to coach, discipline, and develop staff effectively. Creates a culture of excellence and accountability.
  4. Problem-Solving & Decision-Making - Resolves issues quickly and calmly — from customer complaints to staffing gaps. Makes smart decisions under pressure, even with limited data.
  5. Resilience & Grit - Handles stress with composure and confidence. Doesn’t flinch when the “cord is pulled tightly” — they lean in and lead.

 

You Bring
  • Up to 4 years of management in food & beverage or hybrid retail/food service; both is ideal.
  • True working-manager comfort: opening solo, running service, closing standards
  • Evidence of team development (hiring, training, performance management) and improving KPIs over time.
  • Strong operational discipline: labor planning, inventory, waste control, health & food safety compliance.
  • Tech-savvy with standard retail/F&B systems (POS, scheduling, inventory).
  • Ability to work retail hours (nights, weekends, holidays).
  • Physical: prolonged standing, quick movement behind a compact bar, frequent lifting up to ~25–30 lb.

 

Extra credit: Background with high-tempo concepts (e.g., premium coffee, salad/grain bowl, fast-casual with from-scratch elements) coupled with another operational experience beyond a single legacy brand.

 

Growth Path
  • Phase 1 (0–6 months): Master the deployment model, product, standards, and team rhythms; stabilize KPIs.
  • Phase 2 (6–18 months): Deliver consistent performance across seasons by building a successor bench; and promotions.
  • Phase 3 (18–24+ months): Eligible for consideration for Multi-Unit Manager based on results and openings.

Timelines are indicative and performance-based; advancement is earned, not automatic.

 

Who Will Not Thrive Here
  • Leaders who prefer to manage from the back office rather than from the floor.
  • Pure multi-unit managers who are not willing to step onto the line and open/close themselves.
  • Candidates seeking a title change without the reps of mastering the operation first.

 

Compensation & Benefits
  • Competitive Base Salary plus up to 30% annual bonus
  • 100% company-covered medical & dental (plan specifics shared in process).
  • 401(k) with match
  • Generous PTO and commuter benefits.
  • Product discounts (in-store and employee shop); complimentary shift beverages; access to partner discounts network.
  • Strong internal mobility; the brand actively promotes from within.
]]> Thu, 30 Oct 2025 00:00:00 EDT 0 <![CDATA[Cluster Manager for NY Tri-State]]> ABOUT THE CLIENT

Our Client is a rapidly growing gourmet dessert and confectionery company with roots in Italy and a fast-expanding footprint in the United States. Known for its artisanal approach and dedication to high-quality, natural ingredients, the company specializes in premium confections, including chocolates, spreads, and gelato. Celebrating traditional flavors and culinary excellence, the brand has established itself globally with boutiques in multiple countries. Its beautifully presented products are popular for both personal enjoyment and gifting occasions.

Mission:

We are seeking a passionate and results-driven Cluster (Area) Manager for the NYC Metro area to join our Client’s dynamic Retail Team. Based in NYC Metro, this is a field-based role requiring significant time spent in the stores, ensuring operational excellence and team development.

Our Client’s Retail channel is thriving and rapidly expanding across the United States, with direct stores in New York City, the Northeast, Florida, California, and exciting new openings on the horizon. This is a fantastic opportunity for a motivated leader to make an impact in a fast-growing retail environment.

Key Responsibilities:
  • Partner with the Regional Manager to execute and adapt strategic operational plans to the East Coast market.
  • Oversee the assigned Cluster P&L, ensuring financial performance and identifying opportunities for growth.
  • Lead and develop the assigned Cluster store team, working closely with Store Managers to drive operational and team success.
  • Uphold the Company’s Service Model standards to deliver exceptional customer experience at every store.
  • Act as a trainer and coach for store teams, inspiring and guiding them to meet and exceed performance goals.
  • Monitor and analyze store KPIs and performance metrics, implementing action plans to achieve company targets.
  • Ensure visual merchandising aligns with the Company’s brand guidelines.
  • Oversee and optimize store operations, including scheduling, productivity, ordering, forecasting, and inventory management.
  • Conduct regular store visits to ensure maintenance of fixtures, furniture, and facilities.
  • Identify and implement innovative solutions to operational challenges.
  • Collaborate with Store Managers and Human Resources to manage the recruitment process and build strong store teams.

The Ideal Candidate:
  • A minimum of 3 years of multi-unit management experience or equivalent, preferably in the Food and Beverage sector
  • At least 4 years of experience leading and developing people, with proven success in building high performing teams.
  • Experience working in a fast-paced retail environment; international experience is a plus
  • Results orientated with the ability to manage multiple priorities, meet deadlines, and maintain a hands-on approach.
  • Excellent communication, negotiation, and organizational skills, with a focus on performance and attention to detail.
  • A proactive, problem-solving mindset, capable of making decisions and thriving in both independent and collaborative environments.
  • Fluency in English, bilingual is a plus.
  • Ability to travel regularly across the region and occasionally to other states.
  • Leads talent management efforts by actively networking, recruiting, and onboarding top talent while fostering a culture of ongoing training, development, and engagement to build high-performing teams.
  • Positive and flexible…and obviously a chocolate and gelato lover!

What on Offer:
  • $95,000 - $120,000 base salary and competitive annual bonus
  • 100% Company covered health and dental benefits for the employee
  • 401k matching (up to 4%)
  • Competitive paid time off policy
  • Employee Discounts through the Client's extended network, including fitness, cellular, travel, electronics, and many more
  • Commuter benefits
  • Internal promotion opportunities, the Client always seeks to promote from within
  • 30% discount in-store
]]> Thu, 14 Aug 2025 00:00:00 EDT 0 <![CDATA[Design Sales Specialist]]> About our Client

Our Client is an Italian headquartered design company specialized in historical design and contemporary furniture. They curate mid-century modern pieces and craft bespoke contemporary items, merging tradition with innovation. Their mission is to bring a distinctive and sophisticated perspective to the architecture and interior design community in North America.

The company has recently established a formal U.S. entity and is strengthening its North American presence, building on a solid commercial history developed through its Italian operations.

Our Client is seeking a Design Sales Specialist to join its New York City branch and support business growth across the U.S., Canada, and Mexico.

This role blends sales, design advisory, account management, and client-facing showroom work, with a strong focus on the NYC architecture & design (A&D) community, high-end residential clients, and fast-turnaround commercial opportunities.

The ideal candidate has:
  • Strong experience in luxury design furniture
  • A consultative, design-driven approach
  • The ability to speak the language of architects and interior designers
  • Maturity, long-term orientation, and strong aesthetic sensibility
  • Experience in NYC or major U.S. design hubs

The role reports directly to the Principal of the company.

 

Key Responsibilities

Sales & Client Management
  • Manage the full sales process autonomously, including negotiations, follow-ups, order finalization, and post-sale support.
  • Handle and convert inbound leads from marketplaces such as 1stDibs, the company website, social media, and digital channels.
  • Conduct in-person showroom visits at the NYC showroom, ensuring a high-touch, design-focused client experience.
  • Meet with clients across NYC and occasionally other U.S. cities for project meetings and design consultations.
  • Manage relationships with:

Interior designers

Architects

Collectors

Dealers and high-end private clients
  • Perform ongoing follow-ups with A&D firms, including presentations, “lunch & learns,” and project-driven consultations.

 

Design Advisory
  • Act as a Design Advisor, guiding clients through product selection and product knowledge.
  • Provide design-driven recommendations based on project requirements, aesthetics, and budget.
  • Speak confidently about historical and contemporary design, design movements, and relevant designers.

Order & Operations Coordination
  • Coordinate with the Italian headquarters to manage:

Inventory availability

Customizations and restorations

Air shipments (primary shipping method)

Occasional ocean freight for oversized items
  • Communicate shipping timelines and lead times to clients (typically from a few days to 3–4 weeks depending on the item).

Market & Business Development
  • Develop and execute targeted sales strategies to grow revenue in the U.S. market.
  • Expand the company’s network across A&D firms, boutique design studios, developers, and luxury residential clients.
  • Participate in strategic events and occasional trade fairs.
  • Conduct competitor benchmarking and track industry trends in the high-end design market.

Digital Sales & CRM
  • Manage listings, inquiries, and negotiations on design marketplaces.
  • Maintain CRM records with client interactions, sales pipeline, and follow-up activities.
  • Collaborate with marketing to improve digital presence and brand visibility.

Requirements

Professional Background
  • 5–7 years of experience in luxury furniture, design, or high-end interiors, ideally in NYC or major U.S. design markets.
  • Strong track record in sales roles involving design products or luxury furniture.
  • Proven ability to operate autonomously in a small, entrepreneurial, fast-paced environment.

Skills & Competencies
  • Strong aesthetic sensibility and genuine passion for historical and contemporary design.
  • Ability to engage in design-driven conversations with architects and interior designers.
  • Consultative, relationship-oriented sales approach.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to manage both fast-turnaround sales cycles and project-based sales.
  • Proficiency with digital tools, CRM platforms, and e-commerce/marketplaces.
  • Italian language fluency is highly preferred, due to frequent coordination with Italian HQ

Compensation & Benefits
  • Competitive base salary plus incentive plan
  • Health Insurance
  • Exposure to iconic historical design pieces and bespoke contemporary collections.
  • Opportunity to be part of a rapidly growing brand with direct impact on U.S. market expansion.

Work Environment
  • Boutique, design-focused NYC showroom-office.
  • High autonomy and direct collaboration with Italian leadership.
  • Fast sales cycles with highly engaged design clients.
  • Culture characterized by professionalism, creativity, and a long-term vision.
]]> Mon, 24 Nov 2025 00:00:00 EST 0 <![CDATA[Accounts Receivable Analyst]]> Accounts Receivable Analyst
Our client, a leading premium food manufacturer with a strong international presence, is seeking a highly organized and detail-oriented professional to join their U.S. team as an Accounts Receivable Analyst. The ideal candidate will be responsible for managing customer accounts, monitoring incoming payments, reconciling discrepancies, and supporting collections activities to ensure healthy cash flow and accurate financial reporting. This role works cross-functionally with Sales, Logistics, and Finance teams to resolve short payments, deductions, and billing issues while maintaining strong customer relationships.
Key Responsibilities

  • Manage assigned accounts receivable portfolio

  • Monitor aging reports and follow up on outstanding invoices

  • Investigate and resolve invoice discrepancies, deductions, and short payments

  • Ensure promotional discounts and trade deductions are properly documented

  • Reconcile accounts and collaborate with internal teams to resolve variances

  • Serve as point of contact for billing and payment inquiries

  • Prepare AR status, collections, and payment trend reports

  • Provide insights to improve receivables efficiency and cash flow
Qualifications

  • Strong analytical and numerical skills

  • Experience with accounting software (SAP preferred)

  • Proficiency in Excel and spreadsheet analysis

  • Excellent attention to detail and organizational skills

  • Strong communication skills and customer-focused mindset

  • Ability to manage multiple priorities in a fast-paced environment
]]> Tue, 24 Feb 2026 00:00:00 EST 0 <![CDATA[Foodservice Sales Manager]]> Our client—a leading global producer of premium vinegars and specialty condiments with over 130 years of artisanal expertise—is searching for a Foodservice Sales Manager to join their team in Totowa, NJ. This individual will play a pivotal role in expanding the presence of a high-quality, heritage-rich product line within the foodservice industry across the United States.

The role is based in Totowa, NJ, and requires up to 50% travel nationwide to attend trade shows, distributor meetings, and customer visits. The successful candidate will take over an existing portfolio of active accounts and report directly to senior leadership, both in the U.S. and abroad.

Responsibilities:

  • Lead national foodservice sales efforts for the Brand.

  • Manage and grow a portfolio of distributor and operator accounts.

  • Identify new sales opportunities through market research and relationship building with chefs, restaurateurs, and foodservice professionals.

  • Develop and execute strategic sales plans, setting monthly and annual sales targets.

  • Conduct regular customer meetings, presentations, and product trainings to build brand engagement and loyalty.

  • Negotiate and manage pricing structures and contracts with key distributors and operators.

  • Track KPIs and deliver detailed reporting on sales performance, market trends, and competitive activity.

  • Represent the brand at key trade shows and distributor events across the U.S.
Requirements:

  • Bachelor's degree in Business Administration, Marketing, Culinary Arts, or a related field.

  • Minimum 5 years of experience in foodservice sales, preferably with premium or specialty food brands.

  • Proven track record in growing national foodservice accounts and distributor relationships.

  • Deep understanding of U.S. foodservice channels, including broadline, specialty, and regional distributors.

  • Ability to plan and execute national sales strategies, with strong organizational and time-management skills.

  • Excellent interpersonal and communication skills, with confidence in client-facing presentations.

  • Experience using CRM tools and sales tracking software.

  • Passion for premium food products and authentic culinary traditions.

  • Must be able to travel up to 50% of the time across the country.
Preferred Qualifications:

  • Culinary or chef background, or hands-on experience engaging with chefs and culinary teams.

  • Familiarity with key players in the fine dining, hotel, and specialty retail sectors.

  • Demonstrated ability to manage and expand a portfolio of high-value accounts.

  • Strong analytical and financial acumen—able to assess margins, pricing structures, and growth opportunities.

  • Experience collaborating with cross-functional teams including marketing, logistics, and operations.
What’s Offered:

  • Competitive base salary of up to $115,000.

  • 15% annual performance-based bonus.

  • Health Insurance

  • 401(k) 

  • Paid time off and travel expense reimbursement.

This is an exceptional opportunity for a seasoned sales professional who is ready to take ownership of a high-impact role within a fast-growing category. If you're energized by building strong client relationships, driving sales strategy, and championing world-class food products, we’d love to hear from you.
]]> Mon, 21 Apr 2025 00:00:00 EDT 0 <![CDATA[Customer Service Representative ]]> Job Title: Customer Service Representative

Reports To: Import Manager
Location: Totowa, NJ 07512
Employment Type: Full-Time, In Office
Position Summary
The Customer Service Representative (CSR) plays a critical role in supporting both retail and industrial customers. This position is responsible for managing the full order cycle—from entry to invoicing—with a focus on accuracy, efficiency, and excellent customer service. Additionally, this role includes assisting the team in other duties as requested, covering all back-office responsibilities.
Primary Focus
Customer & Order Management:

  • Serve as the primary point of contact for key retail and industrial customer accounts.

  • Process customer orders accurately via EDI, online portals, and manual entry.

  • Communicate with customers regarding order status, backorders, shipment tracking, and issue resolution.

  • Monitor and verify all documents related to orders for accuracy, including purchase orders, invoices, and shipping confirmations.

  • Review and assist in any discrepancies or short pay to reconcile and credit as needed.

  • Communicate with the sales team on ongoing projects and new business opportunities to ensure excellent customer service and sustainable processes.

Warehouse & Fulfillment Coordination:

  • Track order progress through the warehouse and liaise with the logistics team to ensure timely fulfillment to distribution centers for e-commerce.

  • Prepare and issue work orders to the warehouse team for product repacking or special handling instructions.

  • Follow up on work order completion and communicate updates to internal teams.

  • Ensure timely and accurate data exchange related to orders, shipping, and invoicing.

Inventory Oversight:

  • Review inventory at the Totowa facility and NJ-based 3PL to ensure shipment in FEFO.

  • Transfer material to Totowa as needed.

  • Work with warehouse and planning teams to address shortages, excesses, and replenishment needs.
Secondary Focus
Other Projects:

  • Assist General Manager/Operations Director with projects related to retail service requirements.

    • May include documentation requests from customers.

    • Input via TraceGains if assistance is needed.
Qualifications

  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.

  • 2+ years of experience in customer service, preferably in retail or e-commerce operations.

  • Strong attention to detail with excellent organizational and time management skills.

  • Effective communication skills, both verbal and written.

  • Proficiency in Microsoft Office (Excel, Word, Outlook); experience with inventory management systems a plus.
Competencies

  • Customer-focused with a proactive and problem-solving mindset.

  • Ability to work in a fast-paced environment and manage multiple priorities.

  • Collaborative team player who can work cross-functionally with warehouse, sales, and logistics teams.

  • High level of accuracy and accountability in managing data and documentation.
]]> Fri, 22 Aug 2025 00:00:00 EDT 0