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3D Laser Field Service Technician

Arlington Heights, IL 60005

Industry: Engineering Job Number: 7443

Job Description

3D Laser Field Service Technician About the Company
Join a globally recognized manufacturer of advanced industrial laser systems supporting customers across North America. This organization is known for cutting-edge technology, long-term employee investment, and a strong service culture built around technical excellence and customer satisfaction.
Position Overview
The 3D Laser Field Service Technician is responsible for troubleshooting, diagnosing, repairing, and maintaining industrial laser systems at customer sites throughout the U.S. and Canada. This is a highly independent, customer-facing role with extensive travel, overtime opportunities, and per diem.
Territory & Travel

  • Indiana and Michigan (Detroit area preferred)

  • Approximately 80% travel (including Canada, twice per month)

  • Must live within 1–2 hours of a major airport
Key Responsibilities

  • Troubleshoot and repair complex mechanical and electrical issues on industrial laser systems

  • Perform preventative maintenance, system calibrations, and machine upgrades

  • Install mechanical and electrical enhancements on equipment (early 2000s to current models)

  • Train customers on machine operation, maintenance, and basic troubleshooting

  • Collect and analyze on-site data and report findings to engineering and technical teams

  • Complete detailed service reports and expense documentation

  • Provide phone and email technical support when not traveling

  • Maintain strong customer relationships and work safely at all times
Required Qualifications

  • Technical degree in Robotics, Electronics, Laser Applications or 5+ years of relevant experience

  • Strong mechanical and electrical troubleshooting skills

  • Experience with PLCs, CNC equipment, and industrial computers

  • Ability to use hand tools and lift up to 70 lbs

  • Strong communication and customer service skills

  • Ability to travel extensively and work flexible schedules

  • U.S. Citizen with valid passport (security requirements apply)
Compensation & Benefits

  • Hourly pay with overtime

  • $90/day per diem when traveling

  • Medical, dental, and vision insurance (effective 1st of the month following hire)

  • Company-paid life insurance (up to $50,000)

  • Company-paid short- and long-term disability

  • 401(k) with company match

  • Paid Time Off starting at 15 days per year

  • 12 paid holidays

  • Tools and uniforms provided

  • Travel expenses paid by the company in advance

Meet Your Recruiter

Jim Argiros

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About Arlington Heights, IL

Ready to kickstart your career in the vibrant Arlington Heights, Illinois area? Explore our job opportunities today and discover the charm and endless growth possibilities this thriving region has to offer! Nestled in the heart of Cook County, IL, Arlington Heights boasts a diverse cultural scene, including the renowned Arlington Heights Historical Museum and Metropolis Performing Arts Centre. Not to mention, the tantalizing cuisine at local favorites like Ttowa Korean Bistro and Mago Grill & Cantina will surely delight your senses. With close proximity to Chicago, numerous parks like Lake Arlington, and easy access to watch games at the iconic Wrigley Field or United Center, Arlington Heights is the perfect place to advance your career while enjoying a rich tapestry of experiences. Don't miss out on the opportunity to make your mark in this dynamic area – apply now!

You will find a wide range of opportunities with our partners across the US in a diverse set of industries and sectors. We also have a strong network of European based organizations, especially Italian organizations, that operate in the US looking for top professionals to join their team.